Support
How To Change The Blade
Blade Change - Video Demo
How do I put my Zero back together?
Maintenance Guide
Common Problems & How To Fix Them
Learn about Zero’s design, features, and maintenance.
Knife FAQs
What's included?
Your Rivery Zero comes ready for action with a straight utility blade pre-installed. Inside the box you’ll also find a serrated blade, a Rivery Mfg sticker, two Zero stickers, a Life Saver mint, and a quick-start guide.
To complete the experience, you can choose a free leather or paracord lanyard, and enjoy free nationwide courier delivery.
What blade does the Zero use?
The Zero accepts all standard 2-notch utility blades (often called trapezoid or Stanley-type blades). You can replace blades easily without the need for any tools. Pick up a 10-pack of spare blades from us before you checkout to keep your Zero sharp!
My Zero came apart while changing the blade — how do I reassemble it?
Don’t worry — it can happen when you are new to the Zero. Watch the video above titled How do I put my Zero back together?. It walks you through the process step by step, showing how to reassemble your Zero and correctly position any internal parts that may have shifted during a blade change. Once you’re familiar with the mechanism, you’ll find it easy to handle without it coming apart again.
Should I lubricate my Zero?
Yes — occasional cleaning and a drop of light lubricant (such as our knife oil) in the sliding channels will keep your Zero performing smoothly. Refer to the Maintenance Guide video below for a visual walkthrough.
Can I use the Zero if I'm left-handed?
Yes you can. Here is a nice video on the subject of left-handed use from Michael Sayers (the creator of the Zero), who is left-handed himself.
Is there a warranty?
Yes — all Zero knives include a two-year warranty covering manufacturing defects. Normal wear, cosmetic marks, or damage caused by misuse are not covered.
Everything you need to know about orders, payments, and delivery.
Service FAQs
What payment methods are accepted?
We accept secure card payments via Yoco, with support for Visa, MasterCard, American Express, Apple Pay and Google Pay. We also offer instant EFT payments through Ozow, as well as standard EFT.
Orders paid by standard EFT will only be dispatched once the funds have cleared in our account. Instant EFT payments via Ozow clear immediately.
Please note that we do not accept cash deposits.
All transactions are processed in South African Rands (ZAR).
How much does delivery cost?
Zero knives include free nationwide delivery via a reliable courier service, normally we use The Courier Guy. Accessory-only orders incur a R100 delivery fee. All orders ship from Knysna, Western Cape.
How long does shipping take?
Orders are usually dispatched next working day. Delivery typically takes 2–4 days depending on your location.
Do you ship internationally?
No — Pocket Perfection is the authorised dealer for South Africa only. For international dealers or suppliers, please visit the Rivery Manufacturing Dealer List.
What is your returns policy?
You can find our complete Returns & Refund Policy here.
Can I cancel or change my order?
Yes, if your order hasn’t shipped yet. Please email orders@pocketperfection.co.za as soon as possible with your order number and details of your request.
Who can I contact for further support?
You can reach us anytime at orders@pocketperfection.co.za.
Do you have more questions?
Collapsible content
Disclaimer
Pocket Perfection (a division of Inclusive Solutions Pty Ltd) is the authorised South African dealer for Rivery Manufacturing. By purchasing from this website, you confirm that you are of legal age and legally permitted to purchase, own, and use a utility knife in South Africa. Pocket Perfection will not be liable for any injury, damage, or loss resulting from the use or misuse of any product.
The Rivery Zero is a precision cutting tool and must be handled responsibly. Always exercise care when handling, operating, or changing blades. Misuse may result in serious injury. Do not attempt to use or disassemble your knife while under the influence of alcohol, medication, or any substance that impairs judgement.
